Shadow Hobbies services domestic customers.We Do not accept returns of products containing fuel, lithium polymer batteries or other hazardous materials.All items should be packed to assure no damage is incurred during shipping. Sghadow Hobbies is not responsible for damage incurred during the shipping process, nor for packages shipped to, but not received by Shadow Hobbies (lost in transit). Please insure packages and avoid shipping methods of carriers that do not provide tracking.Warranty items must be returned to the original manufacturer accompanied by a dated proof of purchase.Warranty service or replacement decisions are at the sole discretion of the manufacturerCollateral damage is NOT covered by manufacturer's warranty.When applicable, the customer is responsible for all brokerage fees, duties and taxes associated with the service and shipment of product.